Subprocessor list

Updated: March 13, 2025 

Agiloft – Core CLM Platform Sub-processors 

Sub-processor	Processing Activity	Processing Location	Security
Amazon Web Services	Cloud hosting provider	Regional:  Australia  Canada  Ireland  Germany  US	AWS Compliance Programs
Pendo.io	Usage analytics, in-platform guidance & feedback	US	Pendo Security and Privacy

Agiloft – Service Specific Sub-processors 

Applicable sub-processors depend on the services selected and configuration and use of the Agiloft CLM Platform.  

Sub-processor	Processing Activity	Processing Location	Security
Amazon Web Services	Text extraction (OCR)	Regional:  Australia  Canada  Ireland  Germany  US	AWS Compliance Programs
Amazon Web Services (AWS Bedrock)	AI services provider for AI Platform	Regional:  Germany  US	AWS Compliance Programs
Cognizer	AI services provider for ConvoAI and AI Platform	US	Cognizer Trust Center
Microsoft Azure	AI services for AI Platform	Regional:  Sweden  US	Microsoft Trust Center
Workato	Integration platform services provider for Integration Hub	Regional:  Germany  US	Workato Security Overview

Agiloft – Screens Sub-processors 

Sub-processor	Processing Activity	Processing Location	Security
Amazon Web Services	Cloud hosting provider	Regional:  Germany**  US	AWS Compliance Programs
Auth0*	Authentication services provider	US	Auth0 Security Center
HubSpot*	Usage analytics	US	HubSpot Security, Privacy, and Control
Intercom*	Communication provider (chat support, product tours)	US	Intercom Security & Privacy
Microsoft Azure	AI services provider	EU**  US	Microsoft Trust Center
Pendo.io	Usage analytics, in-platform guidance & feedback	US	Pendo Security and Privacy
OpenAI	AI services provider	EU**  US	OpenAI Security & Privacy
Sentry	Telemetry provider	US	Sentry Security & Compliance
Stripe*	Payment processor	US	Security at Stripe

* Sub-processor is only applicable to the standalone Screens product 

** Location expected to be available to customers in April 2025 – please confirm with your Agiloft representative  

Agiloft Affiliates and Ancillary Service Providers  

Entity Name	Processing Activity	Entity Country
A2Global Consulting Pvt. Ltd.	Professional and support services	India
Agiloft Canada, Inc.	Professional and support services	Canada
Agiloft UK, Ltd.	Professional and support services	UK